Return Policy

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

If you are not satisfied with your purchase, you can return the item(s) within 5 days for exchange. But make sure you have a unboxing video to claim any damage or missing part. No action will taken without video.

To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. It must also be in the original packaging.

For defective and damaged goods, opening and first use video mandatory.

Return and replacement is provided for damaged/defective goods, Opening video and first use video is mandatory.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards.

• Downloadable software products.

• Some health and personal care items.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

• Book with obvious signs of use.

• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

• Any item not in its original condition is damaged or missing parts for reasons not due to our error.

• Any item that is returned more than 30 days after delivery.